In plain language: By using our website or engaging our services, you agree to these terms. We own the creative work we produce until you pay for it in full. We keep your information confidential. We're not liable for events outside our control. Malaysian law applies.
These Terms of Use ("Terms") govern your access to and use of the website located at vybemedia.co (the "Website") and any services provided by Vybe Media Sdn Bhd ("Vybe Media", "we", "us", "our"), a company incorporated in Malaysia.
By accessing our Website, submitting an enquiry, or entering into a service agreement with us, you confirm that you are at least 18 years old and have the legal authority to accept these Terms on behalf of yourself or any entity you represent. If you do not agree to these Terms, you must discontinue use immediately.
These Terms should be read alongside our Privacy Policy and any specific service agreement or proposal issued to you.
Vybe Media provides integrated marketing, advertising, AI automation, event production, and digital services including but not limited to: social media management, website development, AI persona engineering, digital advertising campaigns, and event production and activations.
The specific scope, deliverables, timelines, and fees for any engagement are agreed separately in a written proposal or service agreement ("Project Agreement"). These Terms form the baseline conditions upon which all Project Agreements rest. In the event of a conflict, the specific Project Agreement takes precedence.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected clients.
When we require access to your social media accounts, advertising platforms, CMS, or other digital systems to deliver services, you agree to:
We will handle any credentials provided to us with strict confidentiality and will not use them for any purpose beyond the agreed scope of services.
Our pre-existing IP: All tools, methodologies, templates, frameworks, and proprietary systems developed by Vybe Media prior to or independently of any client engagement remain the sole intellectual property of Vybe Media.
Work produced for clients: Creative work, content, designs, and deliverables produced specifically for a client under a Project Agreement ("Client Work") will be assigned to the client upon receipt of full payment for that work. Until full payment is received, all rights in Client Work remain with Vybe Media.
Website content: All content on our Website including text, graphics, logos, images, and code is owned by Vybe Media and protected by Malaysian and international copyright law. You may not reproduce, distribute, or create derivative works from our Website content without our prior written consent.
Client materials: You grant us a non-exclusive, royalty-free licence to use your brand assets, content, and materials solely to the extent necessary to deliver the agreed services. We will not use your materials for any other purpose.
Portfolio use: Unless you request otherwise in writing, we reserve the right to display completed work in our portfolio, case studies, and marketing materials.
When using our Website or engaging our services, you agree not to:
We reserve the right to terminate an engagement immediately and without refund if we determine that any of the above conditions have been violated.
Unless otherwise agreed in a Project Agreement, the following payment terms apply to all Vybe Media engagements:
We accept payment via bank transfer and online payment methods as specified on each invoice. All fees are quoted in Malaysian Ringgit (MYR) unless stated otherwise. Prices are exclusive of any applicable taxes.
Vybe Media reserves the right to withhold delivery of completed work or suspend services if payment obligations are not met.
Both parties agree to keep confidential any non-public information shared in connection with an engagement ("Confidential Information"), including but not limited to business strategies, client data, pricing, and proprietary processes.
Confidential Information may only be disclosed to employees, contractors, or advisors who need to know it to fulfil the services, and only subject to confidentiality obligations no less protective than those set out here.
These obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party before disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or regulatory order.
Confidentiality obligations survive termination of any engagement for a period of 3 years.
Our Website and services are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific business outcomes, results, or performance metrics from our services.
While we apply professional skill and care to all our work, we do not warrant that:
To the maximum extent permitted by Malaysian law, Vybe Media excludes all implied warranties, conditions, and representations.
To the maximum extent permitted by applicable law, Vybe Media's total liability to you for any claim arising from or relating to your use of our services or Website shall not exceed the total fees paid by you to Vybe Media in the 3 months immediately preceding the event giving rise to the claim.
Vybe Media shall not be liable for any:
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
By the client: You may terminate a monthly retainer with 30 days' written notice. Project engagements may be terminated subject to the terms of the specific Project Agreement. Any fees for work completed or in progress at the time of termination remain payable.
By Vybe Media: We may suspend or terminate services with immediate effect if you: breach these Terms or a Project Agreement, fail to make payment within the agreed period, or engage in conduct that we reasonably believe is harmful to our business or team.
Effect of termination: Upon termination, any outstanding payments become immediately due. We will provide completed deliverables (paid in full) within 14 days. Access credentials you have shared with us will be returned or destroyed. Provisions relating to intellectual property, confidentiality, disclaimers, and limitation of liability survive termination.
These Terms are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be subject to good-faith negotiation between the parties.
If a dispute cannot be resolved through negotiation within 30 days, the parties agree to submit to the exclusive jurisdiction of the courts of Malaysia, with Kuala Lumpur as the agreed venue.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
For questions about these Terms, please contact us: