AI Automation & Systems

Automations running 24/7

Your business,
always on.

We build intelligent systems that capture leads, follow up automatically, update your CRM, and move customers through your pipeline — while you sleep.

Make.com

n8n

ChatGPT

Claude API

WhatsApp API

HubSpot

Zapier

Airtable

Automate my business → See use cases →

Automation Types

What we automate.

🎯

01 // lead-capture

Lead capture &
instant follow-up.

The moment a lead fills in a form, clicks a WhatsApp button, or submits an enquiry — your system captures, qualifies, and responds within seconds. No more slow follow-ups, no more lost leads.

<30s

response time

💬

02 // whatsapp-automation

WhatsApp sequences
that actually convert.

Automated WhatsApp message flows for lead nurturing, appointment reminders, broadcast campaigns, and customer onboarding — using the official WhatsApp Business API so messages always land.

WhatsApp API Broadcast Lists Flow Builder Drip Messages Auto-Reply Appointment Reminders

🤖

03 // ai-chatbot

AI chatbot
that knows
your brand.

A custom-trained AI assistant for your website or WhatsApp — answering FAQs, qualifying leads, booking appointments, and escalating to humans when needed.

GPT-4 Claude API Custom Training

📊

04 // crm-automation

CRM that
updates itself.

Every lead interaction — form fills, WA replies, email opens, sales calls — automatically logged in your CRM with deal creation, stage updates, and team notifications.

HubSpot Pipedrive Zoho CRM Airtable

📧

05 // email-sequences

Email drips
that run
on their own.

Automated email sequences triggered by lead behaviour — signup, download, no-reply, purchase, or inactivity. Each message personalised by AI based on what the lead has done.

7-day

avg. drip sequence

⚙️

06 // ops-automation

Back-office
that runs
itself.

Invoice generation, report scheduling, social media posting, Slack notifications, Google Sheets sync, document creation — every repetitive task automated away.

Google Sheets Slack Invoice Gen Notion

How It Works

A typical
lead automation flow.

From first touchpoint to closed deal — fully automated, triggered by real behaviour.

📥

Lead Captured

Form fill, WA click, or chatbot inquiry triggers the flow

🔍

Qualify & Score

AI scores the lead based on data inputs and intent signals

⚡

Instant Response

WA message or email sent within 30 seconds of capture

📊

CRM Updated

Deal created, stage set, team notified automatically

🔄

Nurture Loop

Follow-up sequence runs until replied, booked, or closed

Use Cases

Real automations
we've shipped.

Every system below was built for an actual Vybe Media client — and is running right now.

LIVE — 2025

Agro Bank — Lead Capture & CRM Pipeline

Full end-to-end automation: website leads captured via Make.com, scored by GPT-4, WhatsApp notification to nearest branch manager within 30 seconds, HubSpot deal created automatically. Conversion rate up 3× in 60 days.

Make.com GPT-4 WhatsApp API HubSpot

→

2025

IOI Properties — AI Enquiry Bot

WhatsApp chatbot trained on IOI Properties' full catalogue — answering questions about units, pricing, availability, and booking showroom visits 24/7 without human agents.

Claude API WhatsApp n8n

→

2024

TGV Cinemas — Broadcast System

Automated WhatsApp broadcast for movie releases, promos, and showtimes — reaching 12,000+ opted-in customers with personalised messages based on movie preferences.

WhatsApp API Make.com Airtable

→

2024

Affin Bank — Compliance Report Automation

Monthly compliance reports auto-generated from CRM data, formatted to Bank Negara templates, and emailed to 12 stakeholders — zero manual work every month.

Make.com GPT-4 Google Sheets

→

2024

PKNS — E-Commerce Order Fulfilment

Full order automation pipeline — payment confirmed via FPX → inventory updated in Google Sheets → packing slip generated → WhatsApp confirmation to customer → Slack alert to warehouse team. All in under 60 seconds.

n8n WhatsApp Google Sheets

→

2024

MARDICorp — Social Media Scheduler

AI-written post captions generated from a content brief, reviewed via Airtable approval workflow, then auto-published to Facebook and Instagram at optimal times.

GPT-4 Airtable Make.com

→

Make.com Workflows

Visual automation
for any business
process.

Make.com (formerly Integromat) is our primary platform for complex multi-step workflows. Thousands of app integrations, conditional logic, error handling, and real-time execution monitoring.

✓1,500+ app integrations out of the box
✓Conditional branching and filters
✓Real-time execution history
✓Error handling and retry logic
✓Webhooks, schedules, and manual triggers
✓Data transformation and mapping

AI & LLM Layer

Chatbots that
actually understand
your customers.

We train custom AI assistants on your product catalogue, FAQs, pricing, and tone of voice — deployed on WhatsApp or your website and connected to your booking and CRM systems.

✓Trained on your brand knowledge base
✓GPT-4 or Claude — your choice
✓Connected to live inventory, pricing & calendar
✓Human escalation triggers
✓Conversation analytics dashboard
✓Multilingual — BM, English, Mandarin

n8n — Self-Hosted Power

No usage limits.
Your data stays
yours.

For clients who need high-volume automation without per-execution costs, or who have strict data residency requirements — we deploy and manage self-hosted n8n instances on your own server.

✓Unlimited executions at flat server cost
✓Self-hosted on your infrastructure
✓Full data residency and compliance
✓500+ integrations including custom HTTP
✓Code nodes for custom logic
✓We handle setup, deployment and maintenance

Toolstack

Platforms we
build on.

⚡

Make.com

// Primary Automation

Our go-to for most client workflows. Visual builder, 1,500+ integrations, error handling, and instant webhooks.

🔴

n8n

// Self-Hosted / High Volume

For clients needing unlimited executions or data residency. We deploy, manage, and maintain self-hosted instances.

🤖

GPT-4 / Claude

// AI Intelligence Layer

LLM APIs integrated into flows for content generation, lead scoring, intent detection, and conversational AI.

💬

WhatsApp API

// Messaging

Official WhatsApp Business API for broadcast messages, chatbots, appointment reminders, and transactional alerts.

🟠

HubSpot

// CRM

CRM of choice for most clients. We automate deal creation, contact updates, pipeline stages, and email sequences.

🟩

Airtable

// Database & Approvals

Used as a no-code database and approval interface — content calendars, inventory management, and client-facing dashboards.

🟡

Zapier

// Simple Integrations

For simple, reliable two-app connections where Make would be overkill — especially with Google Workspace tools.

📊

Google Workspace

// Sheets, Docs, Drive

Google Sheets as a live database, Docs for auto-generated reports, Drive for file delivery — all automated and connected.

Process

How we
build your
automation.

Automation Audit

We map every manual process in your business — leads, follow-ups, admin, reporting — and identify the highest-ROI automation opportunities. You get a prioritised list before we write a single scenario.

Week 1Process MappingROI PrioritisationTool Recommendation

Flow Design & Sign-Off

We design every automation flow visually — triggers, conditions, actions, error paths — and walk you through it before building. No surprises, no scope creep.

Week 1–2Flow DiagramTool SelectionClient Approval

Build & Integration

We build the automation in Make.com, n8n, or your chosen platform — connecting all your tools, configuring error handling, and setting up monitoring dashboards.

Week 2–4Scenario BuildAPI IntegrationsError Handling

Testing & QA

Every flow is tested with real data across all edge cases — empty inputs, failed payments, API timeouts, and error conditions — before it touches your production environment.

Week 3–4End-to-End TestingEdge CasesLoad Testing

Go Live & Monitor

We deploy to production, monitor the first 48 hours of real executions closely, and fix any issues immediately. You get a live monitoring dashboard so you can see every run.

Launch WeekExecution MonitorAlert Setup48hr Watch

Ongoing Optimisation

Automations need maintenance — APIs change, platforms update, your business grows. We monitor, maintain, and expand your automation systems under our retainer plans.

OngoingMonthly ReviewNew ScenariosSystem Health

Testimonials

From businesses
that don't do it
manually anymore.

We used to have a staff member doing nothing but copying leads from our website into the CRM and sending follow-up WhatsApps. Vybe automated all of it. That person now does real work.

Syafiq Rahmat

Brand Manager — Agro Bank

Our IOI chatbot now handles 300+ property enquiries a week without a single human agent involved. It books viewings, answers pricing questions, and only escalates genuinely complex cases.

Dato' Farid Hamzah

VP Corporate Affairs — IOI Properties

The compliance reports used to take my team a full day every month. Now it's automatic — data pulled, formatted to Bank Negara template, and emailed to all stakeholders. Zero touches.

Amirul Hassan

Operations Manager — Affin Bank

12,000 WhatsApp messages sent to customers in 4 minutes for a movie premiere. Every message personalised with their name and nearest cinema. The response rate was 3× our old manual broadcast.

Haziq Fadzil

Marketing Director — TGV Cinemas

Pricing

Build once,
run forever.

One-time setup fee to build your automations, then an optional monthly retainer to maintain and expand them.

Starter

RM4,500

one-time setup

// 1–2 automation flows

✓1–2 automation flows
✓Lead capture + CRM sync
✓WhatsApp or email automation
✓Make.com or Zapier
✓Flow documentation
✓30-day post-launch support

Get started

Growth Popular

RM12,000

one-time setup

// Full automation system

✓5–8 automation flows
✓AI chatbot (GPT-4 / Claude)
✓WhatsApp API setup
✓Full CRM integration
✓Email nurture sequences
✓Monitoring dashboard

Get started

Enterprise

Custom

// Unlimited flows + n8n hosting

✓Unlimited automation flows
✓Self-hosted n8n deployment
✓Custom AI agent development
✓System architecture design
✓Dedicated automation engineer
✓Monthly maintenance SLA

Get started

All plans include a one-time setup fee. Monthly maintenance retainers from RM 800/month — covering monitoring, updates, new scenarios, and priority support.

FAQ

Automation questions.

Do I need technical knowledge to use my automations?+

No. We build every automation to be monitored via a simple dashboard — you see executions, success rates, and any errors in plain language. For Make.com, we can also give you edit access if you want to tweak flows yourself. For n8n, we manage everything.

What happens if an automation breaks?+

Every flow has error handling and alerts configured. If something breaks, you get an immediate notification and we fix it — clients on retainer plans get same-day resolution. We also run daily health checks on all active automations.

Can you automate within systems we already use?+

Most likely yes. Make.com alone has 1,500+ integrations. If your tool has an API or webhook support, we can connect it. We've integrated everything from custom-built ERPs to legacy government systems via REST APIs.

Is the WhatsApp automation official or via unofficial methods?+

We only use the official WhatsApp Business API — this means messages are reliable, compliant, and won't get your number banned. Setup requires Meta Business verification, which we handle for you as part of the build.

How long does a typical automation build take?+

A Starter flow (1–2 automations) typically takes 1–2 weeks including testing. A full Growth system (5–8 flows + AI chatbot) takes 3–4 weeks. Enterprise projects are scoped individually but we always agree on a timeline before starting.

What are the ongoing platform costs?+

Make.com costs from USD 9/month depending on execution volume. WhatsApp API has per-message costs (approx RM 0.08–0.16 per conversation). n8n self-hosted has no per-execution cost — only server costs. We'll give you a full cost breakdown during scoping so there are no surprises.

Do you train the AI on our company's knowledge?+

Yes. Our AI chatbot setup includes a full knowledge base build — we index your website, product catalogue, FAQs, pricing, and any documents you provide. The AI is then prompted to stay strictly within that knowledge and escalate anything outside its scope to a human.

Your business,
always on.

What we automate.

A typical
lead automation flow.

Real automations
we've shipped.

Platforms we
build on.

What automation
actually delivers.

How we
build your
automation.

From businesses
that don't do it
manually anymore.

Build once,
run forever.

Automation questions.

What's still
manual in your
business?

Your business,always on.

What we automate.

A typicallead automation flow.

Real automationswe've shipped.

Platforms webuild on.

What automationactually delivers.

How webuild yourautomation.

From businessesthat don't do itmanually anymore.

Build once,run forever.

Automation questions.

What's stillmanual in yourbusiness?

Your business,
always on.

A typical
lead automation flow.

Real automations
we've shipped.

Platforms we
build on.

What automation
actually delivers.

How we
build your
automation.

From businesses
that don't do it
manually anymore.

Build once,
run forever.

What's still
manual in your
business?